Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information when you use our security services.

Last Updated: December 2024

At J-Tech Security Systems, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

  • •Personal Information: Name, email address, phone number, and mailing address when you request quotes or contact us.
  • •Property Information: Details about your property, security needs, and current security systems for service delivery.
  • •Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics.
  • •Communication Records: Records of our interactions, including phone calls, emails, and service appointments.

How We Use Your Information

  • •Service Delivery: To provide security system installation, maintenance, and monitoring services.
  • •Communication: To respond to inquiries, provide quotes, and send service updates and notifications.
  • •Improvement: To enhance our services, website functionality, and customer experience.
  • •Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

  • •We do not sell, trade, or rent your personal information to third parties.
  • •Service Providers: We may share information with trusted partners who assist in service delivery, such as equipment suppliers or subcontractors.
  • •Legal Requirements: We may disclose information when required by law, court order, or government request.
  • •Business Transfer: Information may be transferred if our business is sold, merged, or acquired.

Data Security

  • •We implement industry-standard security measures to protect your personal information.
  • •Access to your information is restricted to authorized personnel only.
  • •We use encryption and secure servers to protect data transmission and storage.
  • •Regular security audits and updates are performed to maintain data protection standards.

Your Rights

  • •Access: You have the right to request access to your personal information we hold.
  • •Correction: You can request correction of inaccurate or incomplete information.
  • •Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
  • •Opt-out: You can unsubscribe from marketing communications at any time.

Cookies and Tracking

  • •We use cookies to improve website functionality and analyze usage patterns.
  • •Essential cookies are necessary for website operation and cannot be disabled.
  • •Analytics cookies help us understand how visitors interact with our website.
  • •You can control cookie preferences through your browser settings.

Data Retention

  • •We retain personal information only as long as necessary for service delivery and legal compliance.
  • •Customer records are kept for the duration of service agreements and required retention periods.
  • •Marketing information is retained until you opt-out or request deletion.
  • •Security footage and monitoring data are retained according to legal requirements and service agreements.

Changes to Privacy Policy

  • •We may update this privacy policy to reflect changes in our practices or legal requirements.
  • •Significant changes will be communicated through our website or direct notification.
  • •Continued use of our services after changes constitutes acceptance of the updated policy.
  • •Previous versions of the policy are available upon request.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: admin@jtechsecurity.net.au

Phone: +61 481 242 290

Address: Melbourne, Victoria, Australia