Terms of Service

These terms and conditions outline the rules and regulations for the use of our security services and website.

Last Updated: December 2024

Welcome to J-Tech Security Systems. These Terms of Service ("Terms") govern your use of our website, services, and products. By using our services, you agree to comply with and be bound by these terms.

Acceptance of Terms

  • •By accessing and using J-Tech Security Systems' services, you accept and agree to be bound by these Terms of Service.
  • •If you do not agree to abide by these terms, please do not use our services or website.
  • •These terms apply to all users of our website, services, and products.
  • •We reserve the right to update these terms at any time without prior notice.

Service Description

  • •J-Tech Security Systems provides security system installation, maintenance, monitoring, and related services.
  • •Services include but are not limited to CCTV systems, alarm systems, access control, and security consultations.
  • •Service availability may vary based on location, equipment availability, and technical requirements.
  • •We strive to provide high-quality services but do not guarantee uninterrupted service availability.

Service Agreements

  • •Specific service terms will be outlined in individual service agreements or contracts.
  • •Service agreements take precedence over these general terms for contracted services.
  • •All installations and services must be scheduled and confirmed in advance.
  • •Changes to service agreements require written consent from both parties.

Payment Terms

  • •Payment terms will be specified in individual service agreements and quotes.
  • •Full payment or agreed deposits may be required before service commencement.
  • •Late payment fees may apply to overdue accounts as specified in service agreements.
  • •All prices are subject to change without notice, but confirmed quotes remain valid for the specified period.

Warranties and Guarantees

  • •Equipment warranties are provided by manufacturers and may vary by product.
  • •Installation work is guaranteed against defects in workmanship for the period specified in service agreements.
  • •Warranties do not cover damage caused by misuse, accidents, or normal wear and tear.
  • •Warranty claims must be reported promptly and may require inspection to validate.

Limitations of Liability

  • •Our liability is limited to the value of services provided or equipment supplied.
  • •We are not responsible for losses, damages, or injuries resulting from security breaches or system failures.
  • •Security systems are deterrents and aids; they do not guarantee prevention of all security incidents.
  • •Users are responsible for proper system operation and maintenance as instructed.

User Responsibilities

  • •Users must provide accurate information for service delivery and system configuration.
  • •Proper care and maintenance of installed systems is the user's responsibility.
  • •Users must promptly report system malfunctions or security concerns.
  • •Interference with or modification of installed systems may void warranties and agreements.

Privacy and Data Protection

  • •We collect and process personal information in accordance with our Privacy Policy.
  • •Security footage and monitoring data are handled according to applicable privacy laws.
  • •Users are responsible for complying with privacy laws regarding their own security systems.
  • •Data retention and access policies are outlined in our Privacy Policy.

Intellectual Property

  • •All content on our website, including text, images, and logos, is our intellectual property.
  • •Users may not reproduce, distribute, or modify our content without written permission.
  • •Third-party trademarks and copyrights are acknowledged and respected.
  • •Technical documentation and system configurations remain our intellectual property.

Termination of Services

  • •Either party may terminate service agreements according to the terms specified in individual contracts.
  • •We reserve the right to suspend or terminate services for non-payment or breach of terms.
  • •Upon termination, equipment ownership and removal responsibilities will be as specified in service agreements.
  • •Outstanding fees and charges remain payable after service termination.

Governing Law

  • •These terms are governed by the laws of Victoria, Australia.
  • •Any disputes will be subject to the jurisdiction of Victorian courts.
  • •We will attempt to resolve disputes through negotiation before legal action.
  • •Applicable consumer protection laws take precedence over conflicting terms.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: admin@jtechsecurity.net.au

Phone: +61 481 242 290

Address: Melbourne, Victoria, Australia