Warranty & Support

Comprehensive warranty coverage and ongoing support for all your security system installations and equipment.

Warranty Coverage

We stand behind our work with comprehensive warranty coverage and ongoing support for all installations.

Installation Warranty

12 Months
  • Workmanship defects
  • Installation quality issues
  • Cable and mounting problems
  • Configuration errors

Equipment Warranty

24 Months
  • Manufacturer defects
  • Hardware failures
  • Component malfunctions
  • Software issues

System Support

Ongoing
  • Technical support
  • Remote diagnostics
  • System updates
  • User training

Important Warranty Information

What's Covered

  • Manufacturing defects in equipment
  • Installation workmanship issues
  • System configuration problems
  • Software and firmware issues

What's Not Covered

  • Physical damage or abuse
  • Environmental damage
  • Unauthorized modifications
  • Normal wear and tear

Check Warranty Status

Enter your job reference number to check your warranty status and claim history.

Need Help?

Can't find your warranty information or need assistance? Contact our support team:

+61 481 242 290
admin@jtechsecurity.net.au

Submit Warranty Claim

Having issues with your security system? Submit a warranty claim and our team will assist you promptly.

0/500 characters